Hyatt Place Detroit/Utica Hotel, Utica

I had a pleasant stay at the hotel. The rooms were clean and spacious, and I appreciated the quick and helpful service from the staff. However, the dining experience could use some improvement in variety, and I was a bit bothered by noise from other guests. Overall, I found it to be a good value for the price.

I had a pleasantly surprising stay at this hotel. The room was spacious and clean, featuring a very comfortable king bed and a lounge area. The breakfast was truly exceptional, with a delightful selection that really exceeded my expectations. However, the dated feel of the rooms and some minor maintenance issues did detract slightly from the overall experience. For the price, it definitely offers reasonable value, but some updates would elevate the experience even more.

My stay was quite the mixed bag. While the location was a bit of a hassle to access downtown and the amenities were lacking, the rooms were clean and spacious enough for my family. The breakfast had limited hot options, but the friendly staff made my stay more enjoyable despite the cons.

My stay at the hotel was marked by significant issues that overshadowed any positives. The problems began with receiving the wrong room upon check-in, which was quite frustrating. The staff offered a small compensation, but it didn't make up for the inconvenience. Additionally, I faced multiple billing errors and an unexpected evacuation in the middle of the night, which made the experience feel chaotic. It’s unfortunate because the place had potential, but these issues need addressing.

My stay was a mixed bag. While I appreciated the clean and comfortable rooms, I faced some frustrating issues with customer service and noise disruptions from outside. The location is convenient, but the pricing felt off given my experience with the management. Overall, it was challenging to find the balance between comfort and service.